Friendly technical support
Case example: After installation of some WordPress plugins or after an update your WordPress instance if out of control and causes very high CPU load. Rackhansa just helps you to fix the problem regardless our term of service. Sometimes new bugs can not be fixed and if no workaround is available we just move your WP to another server in order to ensure best performance for other customers. It’s not an option for Rackhansa to shutdown your web page as some other providers used to do.
Ticket: No body likes to describe technical problems in ticket. So leave us ticket in the style of “Houston, we have had problem” and Rackhansa will take care to solve your issue.
Always glad to serve you
Whether you are an internet professional or just starting out your first project Rackhansa always is happy to support you getting your website up quickly and running smoothly. Allow us the chance to go beyond your expectations.
Free relocation service / domain transfer
Our team is dedicated to transfer your domains from other registrars and your internet services like website, emails, imap accounts, etc. to Rackhansa hosting infrastructure and optimize the settings to run your website at high performance. It’s a good idea to transfer your complete portfolio to Rackhansa in order to get technical support from one hand.